Texas National Residents- We continue to make necessary excavations and repairs for the water main break. We anticipate service to be restored by late this evening. We appreciate your patience.

This morning, our community’s water system experienced a malfunction at the water plant. The system controls failed, causing the water wells to misread the levels in the ground storage tanks as empty. As a result, the wells continued pumping water, which led to the storage tanks overflowing into the pond and eventually filling the nearby dip area.

We want to assure you that the malfunction has been corrected, and the system controls are now functioning properly. Crews are actively pumping down both the pond and the dip area to restore normal levels.

Additionally, we’ve discovered that a drainage pipe leading from the pond was damaged by Frontier Communications. This damage is causing water to surface near Texas National Boulevard and run along the street. While this is not an emergency, we understand that it is inconvenient for nearby residents.

We are aware there is a water main break in Texas National. We have crews working to make repairs. Portions of Texas National may have low water pressure or intermittent water. We are working to resolve the issue and will update this site when repairs are complete.

When water is restored to full pressure, please run your outside water faucet closest to the street for 2 to 3 minutes to flush any dirt sediment through your lines.

Texas National Residents: Please be aware that we will be making emergency repairs to a water leak in the district. Different parts of the district may experience intermittent outages throughout the day. If you experience an outage or low water pressure please run your outside water faucet for a few minutes to prevent sediment from entering your internal water lines when your service returns. If you have any questions, please call 936-443-7920. Thank you.

With freezing temperatures right around the corner, it’s a good time to refresh ourselves on precautionary measures for drops in temperature and cold weather.

The Four P’s to Prepare your Home this Winter:

• People
• Pets
• Pipes
• Plants

People

• Avoid going outside if it is not necessary. If you do, make sure you layer up from head to toe.
• To keep you and your family safe, it is imperative your home is warm.
• Make sure your heat is set to an appropriate temperature to make your entire home comfortable. Remember, heat rises so if you sleep upstairs, your room may be warmer than rooms downstairs.
• If you use a fireplace, make sure you have a screen to catch any embers that might escape or a rolling log.
• Never use your stove or oven to heat your home.
• If you smell smoke or see flames, call 9-1-1 immediately.

Pets

• While protecting your family, it is imperative to protect your pets as well.
• Pets, like humans, are vulnerable to cold temperatures. If not taken care of properly, they can succumb to frostbite and even hypothermia.
• If you have a dog that typically lives outdoors, consider letting them inside when temperatures drop to freezing. While their fur does help to keep them warm, it provides little help in freezing temperatures.
• If you absolutely cannot bring them inside, make sure they have a warm shelter, plenty of food and fresh water so it does not freeze.
• If your pet looks like it has any symptoms resembling frostbite or hypothermia, call your vet.

Pipes

• Turn off the sprinkler system shut-off valve. Most residential devices have two shut-off valves. These are typically covered in blue on the valve handles and located before and after the sprinkler system backflow device. A diagram is shown below.
• Release the water pressure from the bleeder valves. The bleeder valves are usually located under the top of the backflow device. If the water does not stop flowing you may have not shut the valves off completely.
• Leave the smaller bleeder valve open, this will let any remaining water in the line expand without breaking the device. Insulate your backflow device. Most hardware/home services stores carry backflow insulation supplies.
• Make sure to cover all your exposed pipes with a cover. You can also cover your pipes with towels, duct tape or another adhesive strip as long as they are wrapped tightly.
• You can also open up the cabinets to let warm air circulate throughout your home. Just make sure any harmful chemicals are out of reach for children and pets.

Plants

• When cold weather hits, it’s a good idea to bring in all of your outdoor plants.
• If you can’t bring in the plant, cover it with a blanket to make sure they do not die.

Other Tips

• Don’t forget to make sure your car is okay for the freezing temperatures. Check your anti-freeze and your batteries. Also make sure to check your tire pressure and the tread.
• Speaking of cars, make sure when you are on the road that you are mindful parts of the roads may be frozen, particularly bridges. Do not speed and never slam on the brakes.
• Make sure if you use a generator, it is outdoors. Do not use a generator inside, including in your garage.

Due to inclement weather on the night of August 17, the water plant electrical system experienced a malfunction. Emergency power has been established while we continue to assess the cause of the malfunction. We apologize for the inconvenience this morning, thank you for your patience.

On February 16, 2021 the Texas Commission on Environmental Quality required Texas National water system (PWS ID 1700207) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of 10:19 am February 19, 2021.

If you have questions concerning this matter, you may contact Rebecca Abernathy at 281-440-0900.

Texas National Municipal Utility District has begun sanitary sewer line cleaning televising programs throughout the District. Televising is done by placing a camera in the sanitary sewer lines and recording its condition. At times, the contractor will require access to the lines. In some cases, the work will require access to some of your back yards. Please observe appropriate notices (door hangers and yard signs) prior to and during the project work. Special attention is directed to ceasing or limiting water usage during the notice period, if possible. Disruption will be kept to a minimum. The televising and cleaning project is a 45-day contract and will begin around August 10th (weather permitting). Your cooperation during this project is greatly appreciated.

For additional information and questions, please refer to the District’s website at www.texasnationalmud.com or contact the District Engineer’s office at (936) 271-9600 (Blyel Engineering).

There are currently no District updates. Check back for the latest news of what’s going on within the District.