The line has been repaired and water has been restored. If you lost service during the repair, run your outside faucet that is located closest to the street until it runs clear. Should just take a couple of minutes or less. This will clean your lines and prevent sediment from clogging your water aerator on your sink and water softeners.
Texas National residents- A water main was struck today by a subcontractor. Repairs are underway. Residents on Pecos and surrounding areas will experience a water outage this afternoon as repairs are made. We apologize for the inconvenience and are making repairs as quickly as possible. Please call 281-440-0900 with any questions or concerns.
This afternoon, a Frontier contractor struck a water main. Our crews are currently on-site and actively working to make repairs.
Residents on Zapata, Pecos Place, San Saba, Comanche Circle, Val Verde and Brazos may experience water service interruptions within the next couple of hours. While we do not expect the outage to last long, the exact duration is not yet known as of 5:20 PM.
We are working as quickly as possible to restore service and appreciate your patience during this repair.
Operator’s Report – Oversight of Frontier Communications Fiber Optic Installation
Prepared by Aqua Management
Date: July 24, 2025
Frontier Communications has commenced installation of fiber optic transmission lines within the Texas National Subdivision. This activity presents a challenging environment for both the residents and the District’s infrastructure. Over the past week, I have taken a hands-on approach to manage this project and mitigate any negative impact.
I’ve initiated meetings with Frontier and their subcontractors and have communicated regularly with the Board to keep all parties informed. I’ve also enforced compliance with the “Texas National Subdivision Working Requirements”—a guideline I developed specifically in response to prior negative experiences with other fiber optic contractors.
To date, our engagement with Frontier has been constructive, with most front-end interactions proving productive. However, due to the inherently disruptive nature of this type of work, close monitoring and continued enforcement remain essential.
To ensure minimal disruption to District operations and the daily lives of residents, the following working requirements have been implemented:
To facilitate compliance, accountability, and efficient communication, the following documents and contacts have been requested:
1. A copy of the Montgomery County construction permit.
2. Maps showing all current and planned construction areas within the District.
3. Primary and secondary contact information (phone and email) for Frontier personnel responsible for the work.
4. Foreman contact information (phone and email) for all onsite supervisors.
5. Official company and billing contact information, including mailing address, email, phone number, and accounts payable contact. This includes contact information for Frontier’s parent company, if applicable.
6. A meeting request with Frontier to discuss line lowering along the Maverick Drive drainage ditch.
To safeguard the District’s wastewater infrastructure, we are initiating televising of individual sewer laterals to proactively identify any damage resulting from the fiber optic installation. This step is critical to ensure timely detection and documentation of any issues.
As of this meeting, the following incidents have occurred:
– Three (3) water line leaks have required repair.
– One (1) repair was performed on the 6” pond drainage line, which is being used to control pond and dip water levels.
A more detailed damage assessment and repair report will be presented once work progresses further and inspections continue.
While the nature of fiber optic infrastructure work is inherently disruptive, the measures we’ve implemented are intended to minimize the burden on the District and its residents. Our early-stage collaboration with Frontier has been positive, and we are committed to maintaining strict oversight to ensure compliance and infrastructure protection throughout the duration of this project.
This morning, our community’s water system experienced a malfunction at the water plant. The system controls failed, causing the water wells to misread the levels in the ground storage tanks as empty. As a result, the wells continued pumping water, which led to the storage tanks overflowing into the pond and eventually filling the nearby dip area.
We want to assure you that the malfunction has been corrected, and the system controls are now functioning properly. Crews are actively pumping down both the pond and the dip area to restore normal levels.
Additionally, we’ve discovered that a drainage pipe leading from the pond was damaged by Frontier Communications. This damage is causing water to surface near Texas National Boulevard and run along the street. While this is not an emergency, we understand that it is inconvenient for nearby residents.
There will be a crew of utility workers throughout the neighborhood the week of December 16. They will be looking for leaks in the water system so maybe up in yards in near houses.
We are aware there is a water main break in Texas National. We have crews working to make repairs. Portions of Texas National may have low water pressure or intermittent water. We are working to resolve the issue and will update this site when repairs are complete.
When water is restored to full pressure, please run your outside water faucet closest to the street for 2 to 3 minutes to flush any dirt sediment through your lines.
Texas National Residents: Please be aware that we will be making emergency repairs to a water leak in the district. Different parts of the district may experience intermittent outages throughout the day. If you experience an outage or low water pressure please run your outside water faucet for a few minutes to prevent sediment from entering your internal water lines when your service returns. If you have any questions, please call 936-443-7920. Thank you.
With freezing temperatures right around the corner, it’s a good time to refresh ourselves on precautionary measures for drops in temperature and cold weather.
The Four P’s to Prepare your Home this Winter:
